"> Contact Us - Hi Tech Cell
7700 Hurontario Street
Unit 106
Brampton, ON L6Y 4M3

Tel: +1 905-451-1822
Tel: +1 905-456-7114
Fax: +1-866-281-6203

COVID-19 – Hours of Operation: (as of Jan 1, 2021 until further notice)

Monday – Friday: 11 AM – 7:00 PM
Saturday: 11 AM – 5 PM
Sunday: CLOSED

Holiday Schedule for 2021

CLOSED New Year’s Day – Friday January 1, 2021
CLOSED Family Day – Monday February 15, 2021
CLOSED Good Friday – Friday April 2, 2021
CLOSED Easter Sunday – Sunday April 4, 2021
CLOSED Victoria Day – Monday May 24, 2021
CLOSED Canada Day – Thursday July 1, 2021
CLOSED Labour Day – Monday September 6, 2021
CLOSED Thanksgiving – Monday October 11, 2021
CLOSED Christmas – Monday December 27, 2021

Frequently asked Questions

Please read our most commonly asked questions first!

What payment methods do you accept?

We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.

When will I be charged?

Payment is charged immediately after security checks from your bank issuer and Captiva have been authorized.

How do I know my order has been placed successfully?

We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.

I did not receive a confirmation email

Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.

How long will my order take to be processed?

We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 – 72 working hours as a guide.

Get in touch with us

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